Feedback
Instant Feedback allows guests to share comments in real time.
Restajet enables you to address concerns proactively, protecting your reputation and ensuring guest satisfaction before they leave.
How it Works
Instantly identify issues, understand feedback clearly, and respond in a timely manner.
Instant Alerts
Feedback triggers an immediate SMS notification to the right person, empowering your team to take action and resolve issues on the spot
AI-Powered Tagging
Feedback is automatically categorized by AI—labeling issues like Food, Service, or Speed—so your team knows exactly what needs attention at a glance.
Actionable Responses
Staff can resolve issues the moment they arise. Whether a guest mentions a long wait for drinks or an issue with their seating, your team can step in immediately to relocate them or offer a thoughtful gesture
Improve Service with Instant Feedback
Capture feedback early, act on insights instantly, and resolve issues before they impact your guests.
From 3.8 to 4.7 Stars
Implementing Restajet’s real-time feedback system completely changed the way we manage our floor.
25%
jump in repeat visits
2x
Faster client communication
40%
drop in negative reviews.
Frequently asked questions
If you have any questions, please contact our support team via email. We will respond as soon as possible.
How do guests submit feedback?
How will I know when a guest leaves a review?
Can I respond directly to guest feedback?
Can I pull a report on feedback?
How does feedback help with my restaurant operations?
